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Customers - CRM
Bemtevi has customer surveys and registers of retails, corporate and brand corporate. A customer has one or more addresses, each address one or more phones. Supports one or more due date with different address and different packages.
Bemtevi supports Post-pay Billing, controlling activation and deactivation packages for according pro-rata configuration for each charge, simulation charges, temporary cancellations and schedule of installments.
There are generation of contracts filling in the contract according to the registration data of the customer, payment recipts, and so on.
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Packages
For easy control of the provider packages, Bemtevi has a control and scheduling information packages in accordance with the business model of each provider. Some features like package period can be monthly,
bimonthly, quarterly or yearly, or expiration date of a package to change to another package automatically to control promotions and package for reseller can be easily registered serving the reseller business model given the access provider for each reseller.
All package have items of the package, which provides a number of options per item registration package as Internet Access, with number of logins, groups of RADIUS attributes, additional package, among other options according to each provider.
Other items for each plan are also available as generic to generic information, e-mail, for mediation with the e-mail, hosting and FTP item, for mediation with server hosting and database hosting for mediation with database server.
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Reseller
You can set up dealerships and make them have limited access to Bemtevi, accessing only certain information.
In addition, you can set the fees that each trader will receive and for how long. Each reseller can have his own commission.
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Reports
Solution Bemtevi has more than 60 reports, each with a combination of research and results, including, summary billing, billing details, send e-mails, blocks of customers, simulation
charges, graphical reports, commission reseller, information customers, pending information, printing direct mail, logs of change, among others to manage provider information.
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Trouble Tickets
Manage customer support easily from a integrated helpdesk in Bemtevi. Emails and phone calls are instantly turned into service requests. A ticket may be charged on the same bill that customer receives with his/her plans or generate a single invoice, sending ticket for other users, group of supports, assign ticket with a customer, tracking supports, reports and analysis.
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Schedule
Integrates and centralizes multiple items (charges, expenses, support, visits, appointments, ...) in a single location.
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Web Self Care
Bemtevi has a Web Self Care to the provider set-up your hosting server making an interface between the client and provider enabling searchs of charges, generation 2nd copy of invoices, query information from
unauthorized access, password change the Radius, opening of media, information consultation plans, among others.
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Issuance of Billings

You can use various types of fees, without the need to use software controls to third invoices and charges. Charges may be printed in the provider or issued by the bank through the batch file, and be able to use debit.
Moreover, it is possible to send invoices by e-mail, via the 2nd generation with or without interest, and even integration with third-party systems for the generation of bills / invoices.
All payments are managed by Bemtevi through back files of the bank is possible to lower all payments a day, besides the low manual that can be made complete or partial. You can geranciar the current accounts of payments to control cash flow, balances and statements.
Besides having tools unlock automatically after the payment of overdue charges.
Invoices can be customized to the layout of the information provider and also to the taxman. Bemtevi supports generation of booklets for certain groups of customers being able to generate invoices / slips for payment only with discounts if the
customer wishes to make payment of all slips on one salary.
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Issuance of tax documents
Taxes can be configured in accordance with the service provided, state or even local law for the charges generated in Bemtevi.
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Cash Flow
Enables management and cost control provider, drives and revenue to adjust the balance, making the extracts of current accounts at banks are in the same balance of the bank statement. The expenses may also be classified and scheduled for the payment
of expenses, and relate to suppliers and groups of expenditure.
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Resource Management
Bemtevi has management of sales and purchase goods per warehouse. Whether they are internal assets, sale of goods or assets to lending. Bemtevi has an inventory management, products, brands and product kits.
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Mediation Radius Beholder
Bemtevi has a complete mediation with Radius Beholder integrating internet connections and throughput settings, suspending accounts, CDRs, and other attributes Radius in a simple and flexible for each business model.
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Mediation System
Bemtevi support agents to mediate between servers and Bemtevi allowing better control through Bemtevi.